At SMT PACK LAB Group, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when interacting with our website, services, or products.

📑 Table of Contents

• 📍 1. Introduction
• 📍 2. Information We Collect
• 📍 3. How We Use Your Information
• 📍 4. Data Sharing and Disclosure
• 📍 5. Cookies and Tracking Technologies
• 📍 6. Data Security Measures
• 📍 7. Your Privacy Rights
• 📍 8. Updates to This Privacy Policy
• 📍 9. Contact Information

📍 1. Introduction

This Privacy Policy explains our practices regarding the collection, use, and protection of personal information and applies to all visitors, clients, and partners.

📍 2. Information We Collect

Personal Information

We may collect personal information you provide voluntarily when contacting us, requesting a quote, subscribing to newsletters, or using our services. This may include:

• Full name
• Email address
• Phone number
• Company and professional details

Technical Information

We may automatically collect technical information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and duration
• Cookies and similar tracking technologies

📍 3. How We Use Your Information

• Enhancing your experience on our website
• Responding to inquiries and processing requests
• Providing personalized solutions and services
• Sharing updates, offers, and relevant communications
• Improving our products, services, and online presence

📍 4. Data Sharing and Disclosure

Trusted Service Providers

We may share information with selected third-party partners to facilitate business operations, including logistics, marketing, IT support, and customer service.

Legal Obligations

We may disclose information when required by law or to protect our rights, property, or the safety of our users and employees.

📍 5. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality, analyze traffic, and deliver personalized content. You may manage cookie preferences via your browser settings at any time.

📍 6. Data Security Measures

We implement industry-standard safeguards to protect personal data from unauthorized access, alteration, disclosure, or destruction, including:

• Technical measures such as encryption and secure servers
• Administrative controls including access restrictions and staff training
• Physical security of facilities and data storage

📍 7. Your Privacy Rights

You have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

📍 8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices, services, or legal requirements. Please review this page regularly for updates.

📍 9. Contact Information

Email:

Sales Inquiries: info@smtpacklab.com

Technical Support: support@smtpacklab.com

Business Partnerships: owen.oyoung@smtpacklab.com

Phone / WhatsApp: +86 131 1363 4212

Address: No.115 North Dongzheng Road, Jiulong Village, Xiaojinkou Street Office, Huicheng District, Huizhou City, Guangdong Province, China © 2025 SMT PACK LAB Group — Intelligent Taping & Automation Solutions.
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